Mistral Data Help Centre

Welcome to the Mistral Data Help Centre

Portals

  1. BI Helpdesk

    Welcome! You can raise a BI Helpdesk request from the options provided.

  2. Staff Apps Support

    Hello! You can raise incidents and service requests, ask questions or make suggestions for our Android Apps here.

  3. Cloud Operations Service Desk

    Welcome! You can raise a Cloud Operations Service Desk request from the options provided.

  4. Berth Maps Service Desk

    Welcome! You can raise a request for Berth Maps Service Desk using the options provided.

  5. DR Preview Service Desk

    Welcome! You can raise a request for Delay Repay Service Desk using the options provided.

  6. Denali Service

    Welcome! Here you can raise issues, related to Denali Platform, using the options provided.

  7. Sirocco 24x7 Support Desk

    Welcome! You can raise a request for Sirocco 24x7 Support Desk using the options provided.

  8. Mistral Service

    Welcome! Here you can raise issues, related to Mistral Platform, using the options provided.

  9. Customer Message Orchestration

    Welcome! You can raise a request for Customer Message Orchestration using the options provided.

Suggested forms

  • Request BI access / Reset password in BI Helpdesk

    Request a new BI account or request additional access

  • Report an Issue in BI Helpdesk

    Report an issue with data or application

  • Data query in Denali Service

    Query relating to possible data quality or completeness

  • Application Access Request in Cloud Operations Service Desk

    Please use this form to request access to one of our applications.

Powered by Jira Service Management
{"xsrfToken":"f7da939c517c67e48099cd969f0828e1f8272ec0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5fdc2988-792a-416c-8ba3-89d8701e6620/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NmU0YTFiNy04ODE4LTQzZGItYjkwOC1jYjBlZTFlZGQ1ZjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVmZGMyOTg4LTc5MmEtNDE2Yy04YmEzLTg5ZDg3MDFlNjYyMCI6WyJyZWFkIl19LCJleHAiOjE3MzY3NzE4OTMsIm5iZiI6MTczNjc3MTI5M30.HxvBJqbyxZr0TuaVbohG9q2eUF5vPQadUvvr18XbuXU&client=56e4a1b7-8818-43db-b908-cb0ee1edd5f1&mode=fit","logoId":"5fdc2988-792a-416c-8ba3-89d8701e6620","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Mistral Data Help Centre","sharedPortalName":"Mistral Data Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-GB":{"helpCenterTitle":"Welcome to the Mistral Data Help Centre","sharedPortalName":"Mistral Data Help Centre","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#1d2b50","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mistraldata","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f7da939c517c67e48099cd969f0828e1f8272ec0_lout","baseUrl":"https://mistraldata.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mistraldata.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"56e4a1b7-8818-43db-b908-cb0ee1edd5f1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a76330be538e45f3beed470ec58a3971","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}